Return Policy

Return policy

If our products do not absolutely delight you, please email to info@funkey.com.hk so that we may assist you in the return of your items.

We will be happy to accept the return of any unsatisfactory product if you return it to us within 7 days of purchase. We accept returns for unopened and unused products, and will issue store credit for any used product. Please note that the original shipping fees and your return shipping cannot be included refund amounts. Please keep all packaging materials so that we may successfully file an insurance claim on your behalf.

Please note the following exceptions to our return and exchange policy:

• Discounted items are final and cannot be returned or exchanged.
• Returned items must be in original packaging.
• Returned items must have no visible signs of wear or use, can would not affect the re-selling.

If your returned product is eligible for a refund, your refund will be in 14 days through your original payment method or other method as discussed.