Return Policy
Return policy
We offer free returns or exchanges within 7 days of delivered your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged.
- Returned items must be in original packaging.
- Returned items must have no visible signs of wear or use, can would not affect the re-selling.
To initiate a return or exchange, please email to info@funkey.com.hk
Remarks:
- If your returned product is eligible for a refund, your refund will be in 7 days through your original payment method.
- Any shipping fees to be paid by the customer.
- Any return restocking fees to be paid by the customer.