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Return Policy

Return policy

We offer free returns or exchanges within 7 days of delivered your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  1. Discounted items are final and cannot be returned or exchanged.
  2. Returned items must be in original packaging.
  3. Returned items must have no visible signs of wear or use, can would not affect the re-selling.

To initiate a return or exchange, please email to info@funkey.com.hk

Remarks:

  1. If your returned product is eligible for a refund, your refund will be in 7 days through your original payment method.
  2. Any shipping fees to be paid by the customer.
  3. Any return restocking fees to be paid by the customer.